Privacy policy
Welcome to the Privacy Policy of Exchange Hotel Backpacker Resort, located in the heart of Mossman, Queensland. This policy outlines how we handle your personal information and ensure its confidentiality and security while you explore adventurous travel experiences with us.
Information Collection
We collect personal information from our guests to provide exceptional services and to facilitate your travel experiences. Information that may be collected includes your name, contact details, travel preferences, and payment information. We gather this data through various means such as online bookings, in-person communications, and through our website's interactive features.
Use of Information
The information collected is primarily used to manage reservations, improve customer service, communicate special offers, and enhance our guests’ experiences. We ensure that your data is handled with the utmost care and is only accessed by authorized personnel for legitimate operational purposes.
Data Protection
Exchange Hotel Backpacker Resort adheres to strict guidelines to protect the integrity and privacy of your data. We employ robust security measures such as encryption technologies to safeguard your information against unauthorized access or disclosure.
Third-Party Services
In certain circumstances, we may share your personal information with trusted third-party service providers that assist in operations such as booking systems and payment processing. These parties are obligated to maintain confidentiality and are prohibited from using your data for any other purpose.
Your Rights
You have the right to access, amend, or request deletion of your personal data held by us at any time. If you have any questions or require further details about how we handle your personal information, please contact our customer service team.
At Exchange Hotel Backpacker Resort, we are committed to preserving your privacy while offering unparalleled services on your backpacking journey through Queensland's stunning landscapes.