Privacy Policy for Exchange Hotel & Mossman Backpackers
- Information Collection and Use: At Exchange Hotel, we collect personally identifiable information when you make a reservation, check-in, or use our services. This information may include your name, contact information, and payment details.
- Log Data: Like many site operators, we collect information that your browser sends whenever you visit our website. This log data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, and other statistics.
- Cookies: We use cookies to improve your experience on our website. These cookies are used to collect information and improve our services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer.
- Security: We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
- Links to Other Sites: Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit.
- Changes to This Privacy Policy: We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
- Agreement: By using our services, you hereby agree to our Privacy Policy and agree to its terms.
If you have any questions about our Privacy Policy, please contact us via the contact information provided on our website. Thank you.
The Exchange Hotel & Mossman Backpacker Resort Room Policy
Dear Guests,
Thank you for choosing to stay at the Exchange Hotel. We are a safe space for all respectful adults and failure to adhere to this will result in immediate termination of your contract and stay with us.
Upstairs is our accommodation and relaxation areas, please keep noise to a minimum to ensure all guests are respected. The games room and beer garden are social spaces where noise will be less of an interruption to others. Failing to adhere to this will result in termination of your residential agreement.
Please note the following terms and conditions:
1. There is no smoking in any of the rooms or a deodorising fee may apply. Ashtrays are provided on the balcony outside or downstairs in the designated smoking area.
2. There is a kitchen provided for guest use only, please consider other guests that may wish to use the kitchen and wash any dishes that you may use.
3. There is to be no cooking food in your rooms. Please use the kitchen provided. Potential fire is our biggest concern and hazard.
4. When leaving your room, please ensure all doors are securely locked, switch off lighting, air cond and water to conserve resources and avoid damage.
5. Please advise the manager immediately of any repairs required or damage to your room.
6. The room must be vacated, and the keys returned to the manager or bar staff by 10:00 AM on the departure date, unless prior arrangement has been made with the manager. Failure to depart on time may incur additional charges.
7. Guests are responsible for keys and loss of keys will incur additional charges.
8. Any non residents invited by our in-house residents will be under the invitees responsibility. If any issues arise with invited guests may result in immediate termination of your contract and stay with us.
We hope you enjoy your stay with us!